Shipping* & Refunds

Orders placed before 2pm Monday to Friday will be dispatched the same day and you should receive your order within 3 to 5 working business days depending upon the courier service chosen. 

Sometimes you will receive your delivery over the weekend, but weekends are not included in the 'working days' delivery estimate. This could mean you receive your order sooner than expected.

We deliver to England, Wales and the Scottish mainland, for deliveries outside these areas an extra cost may be incurred.

If DPD is used as a delivery service, they will attempt to deliver your goods up to three times at the address stated on the delivery instructions. Should no one be available to receive the goods, they will  be returned to us at a cost of £10.20 including VAT and this will be charged against the customer’s account.

Free Delivery*

Free delivery is for all orders over £50 ex VAT up to a maximum weight of 15kg and only to England, Wales and the Scottish mainland. Free delivery can take up to 5 working business days.

If you have not paid for delivery and you wish to return your items, the original delivery cost originally incurred by Fixabolt® will be deducted from your refund total when we process your refund.

 

Returns & Refunds

All purchases made through Fixabolt® are subject to a 14 day money-back guarantee but must be in its original and undamaged packaging, the original items, and in a resalable condition. All refunds must be accompanied by the original receipt/invoice and you, the customer, are liable for the return delivery charges. Fixabolt® is not liable for the delivery costs as we are selling a specialist items for specific purposes, so it is assumed you will know exactly what you are looking for. Please contact us by email if you have any further queries, at info@fixabolt.co.uk