How to Earn and Redeem Reward Points at Fixabolt

Introducing Fixabolt Rewards, our new reward scheme that allows you to earn earn points every time you shop with us, then trade them for personalised discount codes to use on future orders!

Every time you shop with us, you earn 5 points for every £1 spent, as a 'thank you' for choosing Fixabolt, and you will also earn 30 points just for opening your rewards account.

In this guide, we'll explain how Fixabolt Rewards works, how to redeem personalised rewards and discounts, and how to claim any points you have already earned with us!

What are the Rewards?

We're glad you asked!

At Fixabolt, we already offer some of the best value on stainless steel nuts and bolts, but you can trade your points for personalised discount codes that stack on top of existing quantity discounts! 

Current Rewards Available:

- Trade 550 points for 5% off

- Trade 300 points for 3% off

How Does it Work?

Earning points and redeeming your chosen rewards is easy. Everything you need is inside our rewards app which you can access from any page on our site, whether you are on our homepage, a category page, product page, or blog post.

To find the rewards section, click the Rewards button at the bottom left of your screen.

 

Fixabolt Rewards Guide Demo

 

Everything you need, including seeing how many points you have and trading your points for discount codes, is done here. 

 

Fixabolt Rewards Home

 

All you need to do to redeem your rewards is place an order using the email address that you used to sign up to Fixabolt Rewards. 

Get Started:

Click on Rewards icon at the bottom left of your screen from any page (opposite the live chat button).

Click "Join Fixabolt loyalty program" and sign up.

When you log in, open the Rewards widget again and you will see your points total, as well as all your options.

Next, we'll talk about how to trade your points for your desired reward.

 

Claim Your Rewards:

Redeeming your rewards is easy! Just click "How to Redeem Points" in the rewards widget, then choose your desired coupon. 

 

 

Then, either click "Apply coupon now" to get your discount automatically applied at checkout, or copy your coupon and paste it in the discount code box manually.

 

 

When you get to the checkout, you will see your discount underneath the cart total.

 

Showing rewards in cart screenshot

 

It's as easy as that!

Already placed an order with us and want your points? Read below to find out how to claim them.

 

Unlock Your Points

Did you know that if you've already ordered with us, you could already be on your way to earning fantastic rewards?

If you've placed an order since 01/07/23, you may have already earned points on your account!

To claim them, simply sign up in the Rewards app using the email address that you used when making a previous order and you will automatically see your points in your account.

Please note: Due to Fixabolt Rewards rewarding points in the background before it was officially launched on 01/09/23, you may have fewer points that you were expecting this time.

If you think that some points are missing from your account, let us know and we will check your account and add any that you are missing, even though you didn't know you were earning them!

 

Any Problems? We're Here to Help

If you have any questions or encounter any bumps along the way, our friendly team is here to help.

For example, if you have accidentally used two different email addresses to place orders with us and want your points transferred to one account, let us know and we can do that for you.

You can contact us via our contact page or our live chat with any questions or concerns that you may have.

 

Your Journey to Rewards Starts Here

Fixabolt Rewards is only just getting started! We will be expanding our rewards offering over the coming months to ensure you keep getting the best value for money when shopping with us.

Thank you for choosing Fixabolt, your stainless steel fixings retailer. 

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